Customer Service Assistent (m/f/d)

Do you have petrol in your blood and would like to finally combine your passion for motorsport with your job, without having to travel around the world 24/7? Then we have just the right position for you:

We are looking for several motivated “Customer Service Assistants (m/f/d)” who support our small team and are passionate about motorsport.

As a central point of contact for our customers, you play a decisive role in providing an outstanding customer service experience. Since we are in a dynamically growing environment and want to expand our Getspeed Racetaxi offering, we offer you many opportunities to develop and help shape yourself.

• Reception and support for customers on site at the Nürburgring, including check-in and provision of information about the booked racing experiences
• Responding to customer inquiries by phone, email, and in person to ensure seamless communication and customer satisfaction
• Coordinating bookings, vehicle reservations and schedules for RaceTaxi rides, taking into account customer preferences and availability
• Supporting the team in organizing and running RaceTaxi events (e.g. VLN, trackdays, corporate events, etc.), including logistics and guest services
• Establishing and maintaining long-term customer relationships through professional and service-oriented approach

• Enthusiasm for motorsport and interest in racing experiences at the Nürburgring
• Experience in customer service or in a similar service-oriented role
• Strong communication skills and the ability to effectively inspire customers of all types
• Organizational talent and the ability to set priorities in a fast-paced environment and to handle multiple tasks simultaneously
• Ability to work in a team and flexibility to adapt to changing requirements
• Willingness to work irregular hours and weekend work is absolutely necessary
• Fluent in German and very good written and spoken English

• A unique opportunity to be part of a dynamic team in the motorsport sector
• Exciting and varied working environment at the Nürburgring
• Attractive compensation and benefits
• Opportunity for further development and professional development
• Opportunity to meet customers from all over the world and experience unforgettable moments on the racetrack